Legal

Privacy Policy

At CORELA, your privacy matters. This policy explains what data we collect, how we use it, and the choices you have over your information.

1. Information We Collect

We collect information you provide directly to us, as well as data generated through your use of our services. This may include:

Name, email address, and account credentials.
Billing information such as payment card details (processed securely by our payment provider).
Usage data including pages visited, features used, and session duration.
Communications you send to us, such as support requests or feedback.

2. How We Use Your Information

We use the information we collect to operate and improve our services. Specifically, we use it to:

Create and manage your account.
Process transactions and send related confirmations.
Respond to your comments, questions, and support requests.
Send you technical notices, updates, and administrative messages.
Monitor and analyze usage trends to improve the platform.

3. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

With service providers who perform functions on our behalf (e.g. payment processing, analytics).
To comply with applicable laws, regulations, or legal processes.
To protect the rights, property, or safety of GenFlows, our users, or the public.
In connection with a merger, acquisition, or sale of company assets.

4. Cookies & Tracking

We use cookies and similar tracking technologies to collect information about how you interact with our website. You can control cookies through your browser settings. Note that disabling cookies may affect certain features of our platform.

5. Data Retention

We retain your personal data for as long as your account is active or as needed to provide our services. You may request deletion of your account and associated data at any time by contacting us. We will respond to such requests within 30 days.

6. Security

We take reasonable technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you.
Request correction of inaccurate or incomplete data.
Request deletion of your personal data.
Object to or restrict certain processing activities.
Request a portable copy of your data.

To exercise any of these rights, please contact us at the email address listed in this policy.

8. Changes to This Policy

We may update this Privacy Policy from time to time. If we make significant changes, we'll notify you by email or through a notice on our website prior to the change becoming effective.

Last updated:

Mar 31, 2026

Email:

info@corela.com

Phone Number:

(415) 555-8247

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FAQ

Frequently asked questions

Everything you need to know about GenFlow and how it works.

Where do we start?

Every engagement begins with the Foundation layer — a full operational audit that maps what's broken and produces a clear build plan before anything is built.

How long until we see results?

Most clients see improvements within the first four weeks. From first call to live infrastructure, the full process runs eight weeks or less.

How is CORELA different from a consultancy?

Consultancies deliver decks. We deliver working infrastructure — then stay embedded to make sure it holds.

Do we need to have our systems figured out before starting?

No. Auditing your tech stack and deciding what stays, what goes, and what's missing is part of what we do first.

What do we own after the engagement?

Everything. Every workflow, integration, dashboard, and SOP is yours — no ongoing dependency on CORELA to keep it running.